Terms & Conditions
CustomPersonalizedSongs.com
Terms & Conditions
Effective Date: 12/24/2025
Welcome to CustomPersonalizedSongs.com, a division of FlwTwn Record Company (“we,” “our,” or “us”). By accessing this website, placing an order, or using any of our services, you (“you,” “your,” “Customer,” or “User”) agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree, you should not use our services.
1. General Information & Legal Disclaimer
The explanations and information on this page are for general information purposes only and do not constitute legal advice. We recommend you seek professional legal advice to understand your rights and obligations in detail. CustomPersonalizedSongs.com creates unique, custom-made songs and related creative materials for personal and commercial use, depending on your purchase or license type. Each song is individually produced and recorded based on the information you provide.
2. Eligibility
You must be at least 18 years of age (or the age of majority in your region) to place an order or create an account. By using our site, you represent that you have the legal capacity to enter into this agreement.
3. Orders & Production Process
3.1. How It Works:
Once you submit your request and payment, we’ll begin production of your personalized song based on your instructions, preferences, and any materials you provide (lyrics, stories, names, etc.).
3.2. Creative Process:
Each song is custom-written and produced. You acknowledge that creative interpretation and artistic discretion are integral to the process. We do our best to capture your vision, but final artistic style and expression remain at the discretion of the songwriter and producer.
3.3. Revisions:
Each order includes one complimentary round of minor revisions (e.g., fixing a name pronunciation or line delivery). Major creative changes (e.g., lyric rewrites, new melody) may require an additional fee.
3.4. Delivery:
Delivery times are estimated based on the chosen service tier (standard, 3-day express, or 24-hour rush). We strive to meet all deadlines, but delays due to technical or creative factors may occur. Delivery format is typically digital (MP3, WAV, by downloadable link).
4. Payments & Refunds
4.1. Payment:
Payment is due in full before work begins. Prices are clearly displayed during the checkout process.
4.2. Refund Policy:
Because our songs are custom-made and personalized, all sales are final once production has begun. If a cancellation request is received, a partial refund may be issued at our discretion, minus (20%) processing fees.
4.3. No Refunds After Delivery:
After delivery of the final product, refunds will not be granted except in rare cases of proven non-delivery, duplicate payment or extreme dissatisfaction.
4.4. Taxes & Fees:
You are responsible for all applicable taxes and processing fees associated with your purchase.
5. Intellectual Property & Licensing
5.1. Ownership:
Unless otherwise stated in writing, the copyrights and master recording rights to each song remain the property of FlwTwn Records / CustomPersonalizedSongs.com and its associated writers and producers.
5.2. License to You:
Upon full payment, you are granted a non-exclusive, personal-use license to play, share, and enjoy your song privately. This includes sharing on personal social media or playing at private events.
5.3. Commercial Use:
If you wish to use your song for business, broadcast, streaming monetization, advertising, or public performance, you must purchase a commercial license. Without such a license, commercial use is prohibited.
5.4. Credit:
When you share or post your custom song publicly, we ask that you credit CustomPersonalizedSongs.com or FlwTwn Records as the creator (e.g., “Created by CustomPersonalizedSongs.com”).
6. Customer Content & Rights
6.1. You are responsible for all content you provide to us, including stories, names, lyrics, or ideas.
You represent that:
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You have the right to share that content with us.
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It does not infringe on any third-party rights (e.g., copyright, trademark, privacy).
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It does not contain offensive, defamatory, or illegal material.
6.2. By submitting content, you grant us permission to use it solely for the purpose of creating your song and delivering your order.
You also grant us limited promotional rights to use snippets or anonymized versions of songs (unless you opt out in writing) for marketing, portfolio, or demonstration purposes.
7. Limitation of Liability
7.1. As-Is Service:
All products and services are provided “as is” without warranty of any kind, express or implied.
7.2. Our Guarantee:
Although we cannot guarantee that your song will meet every subjective expectation, evoke specific emotions, or achieve commercial success. Music is art — results vary. We have added a satisfaction guarantee as of 07/21/2025 to cover refunds in the event of dis-satisfaction.
7.3. Liability Cap:
To the fullest extent permitted by law, our total liability shall not exceed the amount you paid for your order.
7.4. Indemnification:
You agree to hold harmless and indemnify CustomPersonalizedSongs.com, its affiliates, and creators from any claim arising from your misuse of delivered materials or your breach of these Terms.
8. Termination & Modifications
We reserve the right to modify, suspend, or terminate services at any time, for any reason, including misuse, nonpayment, or violation of these Terms. Updates to these Terms will be posted on this page, with the effective date shown above. Your continued use of the website after updates constitutes acceptance.
9. Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles.
Any disputes shall be resolved in the state or federal courts located in Santa Cruz County, California.
10. Contact Information
For questions about these Terms, licensing, or your order, contact:
📧 support@custompersonalizedsongs.com
🌐 https://www.CustomPersonalizedSongs.com
Final Legal Disclaimer:
The explanations and information provided on this page are for general informational purposes only and do not constitute legal advice.